Privacy Policy
Introduction
This Privacy Policy notice provides you with details of how we collect and process your personal data through your use of our site or sites owned and operated by Pioneering Prospects Ltd (or service providers we use), including any information you may provide us through our site. By providing us with your data, you warrant to us that you are over 16 years of age. Pioneering Prospects Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Policy notice). If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). If you have a complaint, please contact us in the first instance so we can try to resolve the issue for you, Please let us know if at any time your personal information changes by emailing us, [email protected] – We will aim to respond within 24 hours.
What Data Do We Collect About You?
Personal Data
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:
Identity Data which may include your title, first, maiden and last name, marital status, date of birth and gender.
Contact Data which may include your postal address, email address and phone numbers.
Financial Data which may include your bank account and payment card details.
Transaction Data which may include details about payments.
Technical Data which may include your internet protocol, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Profile Data which may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
Usage Data which may include information about how you use our website and services.Marketing and Communications Data which may include your preferences in receiving marketing communications from us and our related third parties and your communication preferences.
We may also process information from your personal data but this does not reveal your identity and as such in itself is not personal data. An example of this is where we review your Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
Sensitive Data:
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
How We Collect Your Personal Data
We collect data about you through a variety of different methods, mostly through direct interactions. You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
Order our products or services
Subscribe to our service or publications
Request resources or marketing be sent to you
Enter a competition, prize draw, promotion or survey
Give us feedback.
Automated technologies or interactions:
As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns. We collect this data by using cookies, server logs and similar technologies.
Third parties or publicly available sources:
We may receive personal data about you from various third parties and public sources as set out below:
Technical Data from the following parties:
Analytics providers such as Google based outside the EU
Analytics providers such as Facebook based outside the EU
Advertising networks [such as [Facebook/Google/Youtube/Instagram/Twitter / Also Re-targeting services provided by these companies] based [inside OR outside] the EU]
Search information providers Google based [inside OR outside] the EU].
Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as [Stripe/Paypal] based [inside OR outside] the EU].
Identity and Contact Data from data brokers or aggregators based [inside OR outside] the EU].Identity and Contact Data from publicly available sources such as Companies House and Electoral Register based inside the EU.
How We Use Your Personal Data
We will only use your personal data when we are required to do so. The most common uses of your personal data are:
When we need to perform the contract between us.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us anytime at [email protected], we will aim to respond within 24 hours.
Purposes For Processing Your Personal Data
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant. We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.
Purposes / Activity
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. This may include but not limited to;
To register you as a new customerTo create a contract with you
To process and deliver services for you
To manage our relationship with you
To enable you to partake in any prize draws or competitions
To enable you to partake in any surveys
To administer and protect our business and our site
To deliver relevant content and advertisements to you
To measure the effectiveness of our advertising
To use data to improve our website, products/services, marketing and experiences
To make recommendations to you about goods or services that may be of interest to you
You will receive marketing communications from us if you have:
Requested information from us*
Purchased goods or services from us*
Provided us with your details*
*And in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing sent to you by contacting [email protected] at any time.
Change Of Purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing of data works please contact us on [email protected] at any time and we will aim to respond within 24 hours. If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
Disclosures Of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
Service providers and system administration services.
Professional advisers who provide, banking, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.
International Transfers
At this time, we do not have any overseas suppliers or contracts, we will update this Policy Notice when required.
Data Security
We put in place appropriate security measures to prevent your personal data from being accidentally lost, altered, disclosed or accessed in an unauthorised way. In addition, we will limit access to your personal data to those who have a business need to know. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data Retention Policy
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after ceasing to be customers for tax purposes. In some circumstances you can ask us to delete your data, see below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
Your Legal Rights
Under certain circumstances, you have rights under Data Protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please contact us via email to notify us of your intentions [email protected].
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Third Party Data
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policy statements. When you leave our website, we encourage you to read the privacy notice of the given site.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of websites may become inaccessible or not function properly.
What Is A Cookie?
A “cookie” is a piece of information that is stored on your computer’s hard drive and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.
Cookies Are Used By Most Websites…
If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
How Do We Use Cookies?
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website.
Cookies Are Either:
Session cookies: These cookies are stored as a file on your computer during your web session and are automatically deleted when you close your browser – they store an anonymous session ID allowing you to browse a website. They do not collect any personal data from your computer.
Persistent cookies: These cookies are stored as a file on your computer and remain there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.
Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, without these cookies, the services available to you on our website may not be complete. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
Performance cookies: These cookies allow us to count visits, identify traffic sources and see which parts of the site are most popular.
Functionality cookies: These cookies allow our website to remember choices you make and provide enhanced features. The information these cookies collect is usually anonymised.
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69 Angela Crescent, Horsford, Norwich, NR10 3HE
© Copyright 2023. Pioneering Prospects. All rights reserved.
Registered Company 14931673
