Terms of Service

Introduction

These Terms of Service (“Terms”) govern your use of the services provided by Pioneering Prospects Digital Marketing Agency (“Pioneering Prospects,” “we,” or “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you are not entitled to use our services.

If you have any questions or concerns regarding these Terms, please contact us at [email protected], we will aim to get back to you within 24hours.

We may change these terms from time to time. The terms that apply to you are those posted here on our website on the day your order for the services was made.

If you purchase Services from us under an agreement, these terms still apply so far as they can be applied.

This Agreement shall be governed by and construed in accordance with the law of the United Kingdom. This agreement shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.

Services

Pioneering Prospects provides digital marketing services, including but not limited to search engine optimisation, social media marketing, content creation, and website design. The specific services and terms of engagement will be outlined in a separate agreement or proposal between Pioneering Prospects and the client.

We shall respond to a service request which is submitted by a contact form or email within 24hours of receiving it.

Client Responsibilities

As a client, you agree to provide and continue to provide accurate and complete information necessary for the provision of our services. You are responsible for obtaining any necessary permissions, licenses, or rights for the content and materials provided to us. You also agree to cooperate and provide timely feedback, approvals, and information required to perform the services.

Payment and Billing

Payment terms and pricing for our services will be outlined in the separate agreement or proposal. Unless otherwise specified, all fees are due upon receipt of invoice. Late payments may result in a suspension of services. We reserve the right to modify our pricing and fees upon prior notice.

You agree to pay a monthly charge for our services on agreement from you Bank or Building Society .

Intellectual Property Rights

Any intellectual property rights associated with the materials, content, or deliverables created by Pioneering Prospects, or by any other content provider employed by Pioneering Prospects, during the provision of our services shall remain the property of Pioneering Prospects or its licensors. You are granted a non-exclusive, non-transferable license to use such materials solely for your internal business purposes. You should not use our logos, name or any other content on any website we create.

Confidentiality

Both parties agree to keep confidential any proprietary or confidential information disclosed during the provision of services. This obligation of confidentiality shall survive the termination of the agreement between Pioneering Prospects and the client.

Limited Liability

To the maximum extent permitted by applicable law, Pioneering Prospects and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use of our services or any content provided by us or our third party suppliers.

We are not liable in any circumstances for special, indirect or consequential loss or any damages whatsoever resulting from loss of use, loss of data or loss of revenues or profits, whether in an action of contract, negligence or otherwise, arising out of or in connection with your use of Our Website or Services.

We are not liable for any breach of our obligations resulting from causes beyond our reasonable control including strikes of our own employees.

Indemnification

You agree to indemnify, defend, and hold harmless Pioneering Prospects and its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable lawyers fees) arising from your use of our services, website or marketing material, breach of these Terms, or violation of any applicable laws or rights of third parties.

Termination

Either party may terminate the agreement for any reason upon written notice, with a minimum term of 21 days to the other party. Upon termination, any outstanding fees or obligations shall become immediately due. Sections related to intellectual property, confidentiality, limitation of liability, and indemnification shall survive termination.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Pioneering Prospects is located. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

If any of these terms is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

Modifications

Pioneering Prospects reserves the right to modify or update these Terms at any time. We will provide notice of any material changes via email or through our website. Your continued use of our services after the effective date of such changes constitutes your acceptance of the modified Terms.

Miscellaneous Provisions

When we communicate with you we may do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated contract sent via post or online. Where we provide goods or services without specific charge to you, then it (or they) is (or are) deemed to be provided free of charge. They are not to be associated with any other goods or service for which a charge is made. Accordingly, there is no contractual nor other obligation upon us in respect of those goods or service. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any web based business. We would be grateful if you bring to our immediate attention, any that you find. We or our Content suppliers may make improvements or changes to Our Website, the Content, or to any of the Services, at any time and without advance notice.

Entire Agreement

These Terms, along with any separate agreements or proposals between Pioneering Prospects and the client, constitute the entire agreement between the parties and supersede any prior understandings or agreements, whether oral or written. In the event of a dispute arising out of or in connection with these terms or any contract between you and us, then you agree to attempt to settle the dispute by engaging in good faith with us in a process of mediation before commencing arbitration or litigation.

Pioneering Prospects Digital Marketing Agency Norfolk, Norwich

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69 Angela Crescent, Horsford, Norwich, NR10 3HE

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Registered Company 14931673

Pioneering Prospects Digital Marketing Agency Norfolk, Norwich